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How to Work With CTL
If you have a
need you think CTL may be able to help with,
contact us. Our professional staff is pleased
to discuss possibilities with you.
You can contact
CTL in one of five ways:
Mail:
Collaborative for Teaching and
Learning
2303 River Road, Suite 100
Louisville KY 40206
Telephone: (502) 895-9500 or toll free (800) 995-3965
Fax:
(502) 895-9521
Email:
info@ctlonline.org
Web Site:
Contact
Us
Anatomy of a Contractual
Relationship with CTL
Below is a
typical scenario for how we approach work with a
client. The steps may change based on the
nature of the work, the source making the
inquiry, and past work relationships.
Step 1: Initial
Contact/Inquiry (no charge)
The client
contacts CTL about possibly assisting with a
need. A CTL staff member will respond to
the inquiry within 48 hours.
Step
2: Interview (no charge)
To save both
parties time and expense, CTL will do an
initial telephone “interview” to further
explore the client’s needs in light of CTL’s
skill sets, core competencies, etc. If a
good fit is evident, we proceed to step 3.
Step
3: Face-to-Face (no charge if meeting is in
Louisville)
(This step
may not be necessary if the interview is
sufficient.) CTL staff will contribute one
face-to-face meeting with the client to
further refine understanding of all desired
outcomes for the project, and to explore
other information needed to develop a
proposal.
We prefer
that the client visit our office in
Louisville to meet staff and tour our
facility. If CTL travel is required, we may
charge a fee to cover time away from the
office and travel expenses.
Step
4: Proposal Development (typically no charge but
possible one-time fee)
Based on
information gleaned via the first 3 steps,
CTL staff will develop a proposal for
completing the desired work, which, based on
the project, may include a narrative
outline, methodologies, training
technologies, a timeline, a budget, and
reporting requirements.
Based on the
complexity of the project and of the
proposal writing process, CTL may charge a
one-time fee for the proposal development
(for example, if the proposal development
requires multiple
iterations, face-to-face meetings,
presentations involving travel, etc.)
Step 5:
Clarification of Understanding
The client
reacts to the proposal submitted by CTL and
steps are taken to address any issues in
need of further clarification.
Step
6: Contractual Agreement
A contract
is developed by CTL outlining the steps in
the proposal, and signed by all parties to
the agreement.
Step 7:
Implementation
The work
begins.
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